Olivia Lockwood
Facilitator
Olivia is a sales consultant specializing in learning and performance. She is an independent contractor who brings credibility, candor, and compassion to help the people she works with make their good lives great. Her enduring interest in developing human potential – from obtaining a degree in Management Science, to becoming a certified executive coach, to post graduate courses in the neuroscience of leadership – allows Olivia to match her passion for performance with her desire to pursue possibilities. She is a Certified Professional of Talent Development with the Association for Talent Development, a Professional Certified Coach with the International Coach Federation, a Master Certified Trainer of the Challenger TM Selling Model, a Master Coach with The Mind Gym, and previously a Coach, Trainer, Mentor and Assessor with the Neuroleadership Institute. She is a global citizen who has lived for over a year in 6 countries and travelled to many more!
Experience
An experienced consultant, facilitator and coach, Olivia works with organizations in behavioral change, combining the latest findings from sales effectiveness and neuroscience to help improve thinking. Her current focus is on driving revenue, reducing costs, and avoiding risk throughout the organizational or individual learning journey. She has worked for and with global organizations for over 30 years in various sales, learning and development capacities. She has trained 100’s of individuals on International Coach Federation (ICF) Accredited coaching programs using the Results Coaching Systems methodology, and 100’s more on the PAUSE methodology from Challenger, Inc. Olivia is also a Professional Certified Coach with the ICF and is an active member of both the Washington, DC and Richmond, VA chapters.
Olivia has worked with four consultancies to create or improve their sales management development training offerings. As Subject Matter Expert (SME), Product Development Consultant, Instructional Design Support or Pilot Facilitator, she enhances both the content and delivery of brand new or tried and tested materials. Her natural curiosity and breadth of experience provide opportunities for useful advice and entertaining anecdotes.
As a keynote presenter, Olivia is prepared and thorough off-stage, charismatic, and candid on stage. Her ability to encourage participants to opt in to rather than opt out of further learning by signing up for additional workshops has become legendary at one tech company she continually works with. Taking ideas that everyone thinks they understand and pointing out where misunderstandings hide and assumptions live lead to great moments of learning in larger groups.
Before becoming self-employed in 2004, Olivia worked at increasingly demanding positions from flight attendant to retail store manager through inside sales onto regional sales manager at Arthur Andersen. She has a zest for life and an addiction to fun which has allowed her to live in 8 countries for more than a year each!
Client Profile
Olivia has experience in the non-profit and for-profit sectors and clients include:
Amazon, American Express, AmerisourceBergen, Apple, Avery Dennison, Astra Zeneca, Boston Scientific, BP, Cameron, Cox Automotive, Dentsply, Ellison, Glacier Media, Google, Haas Jr. Fund, Halyard Healthcare, Hitachi Data Systems, IHG, Kelly Services, Microsoft, NCR, Pearson, Staples, Tata Consultancy Limited, Thomson Reuters, and Xerox, among others.
She has worked at the senior management level for Global 1000 companies around the globe, including clients in UK, USA, France, Germany, Norway, Spain, Czech Republic, Russia, Dubai, Bahrain, India, Singapore, Malaysia, Philippines, Hong Kong, Macau, China, South Africa, New Zealand and Australia. Sadly, she only speaks three versions of English – American, British and Jamaican Patois!
For-profit sector Industries include FMCG, Technology, IT, Professional Services, Manufacturing, Oil & Gas, Healthcare, Retail, Financial, Travel and Hospitality.